Effective Date: 2/22/2026
Company Name: Primo Digital Marketing (Primo DM)
Website: https://primodm.com
By accessing this website or purchasing services from Primo DM (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not use our services.
Primo DM provides digital marketing services, including but not limited to:
Local SEO
AI-Enhanced SEO
Website design and development
Paid advertising management
CRM and automation setup
AI receptionist systems
Marketing consulting and strategy services
All services are customized per client agreement.
Client acknowledges that digital marketing results vary.
Primo DM does not guarantee:
Search engine rankings
Increased website traffic
Lead volume
Sales or revenue growth
Specific return on investment (ROI)
Marketing performance depends on competition, industry conditions, budgets, platform policies, and algorithm changes beyond our control.
Services are billed monthly in advance unless otherwise agreed in writing.
All payments are non-refundable.
Late payments may result in suspension or termination of services.
Client agrees not to initiate chargebacks without first contacting Primo DM in good faith to resolve any dispute.
Client remains responsible for all fees incurred prior to termination.
If payment is not received, Primo DM reserves the right to pause campaigns, disable hosting, remove access to automation systems, or suspend services until payment is made.
Recurring marketing services may require a minimum 3-month commitment unless otherwise agreed in writing.
If a minimum term applies, Client remains financially responsible for the full minimum term.
Either party may terminate services by providing at least thirty (30) days written notice to the other party.
Cancellation requests must be submitted in writing via email to Primo DM’s official business email address.
The 30-day notice period begins on the date written notice is received.
Client remains responsible for:
All fees due during the 30-day notice period
Any outstanding balances
Services rendered prior to termination
No refunds will be issued for partial billing periods.
If Client fails to provide 30 days written notice, billing will continue until the notice requirement has been satisfied.
Upon termination:
Access to proprietary systems, automation platforms, hosting, AI systems, and CRM accounts managed by Primo DM may be revoked.
Ongoing campaigns may be paused or permanently discontinued.
Primo DM is not responsible for performance declines following termination.
Client owns final deliverables after full payment.
Primo DM retains ownership of proprietary systems, frameworks, automation processes, templates, and internal strategies.
AI systems, automation workflows, and marketing frameworks remain the intellectual property of Primo DM unless otherwise agreed in writing.
Primo DM may utilize third-party platforms including, but not limited to:
Meta (Facebook/Instagram)
CRM software
Hosting providers
Automation tools
Primo DM is not responsible for:
Platform outages
Account suspensions
Algorithm changes
Ad disapprovals
Policy updates
Client is responsible for complying with all third-party platform rules and policies.
To the maximum extent permitted by law, Primo DM shall not be liable for:
Lost profits
Business interruption
Data loss
Indirect, incidental, or consequential damages
Total liability shall not exceed the amount paid to Primo DM within the thirty (30) days preceding the claim.
Client agrees to indemnify and hold harmless Primo DM from any claims, damages, liabilities, or legal fees arising from:
Client-provided content
False advertising claims
Regulatory violations
Illegal or unethical business practices
Any dispute arising from these Terms shall be resolved through binding arbitration in the State of California.
Client agrees to waive the right to participate in class action lawsuits.
These Terms shall be governed by and interpreted in accordance with the laws of the State of California.
Primo DM reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.
Primo DM
Email: digitalmarketingprimo@gmail.com
Website: https://primodm.com
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