Términos del servicio

Effective Date: 2/22/2026
Company Name: Primo Digital Marketing (Primo DM)
Website: https://primodm.com

1. Acceptance of Terms

By accessing this website or purchasing services from Primo DM (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not use our services.

2. Services Provided

Primo DM provides digital marketing services, including but not limited to:

• Local SEO

• AI-Enhanced SEO

• Website design and development

• Paid advertising management

• CRM and automation setup

• AI receptionist systems

• Marketing consulting and strategy services

All services are customized per client agreement.

3. No Guarantee of Results

Client acknowledges that digital marketing results vary.

Primo DM does not guarantee:

• Search engine rankings

• Increased website traffic

• Lead volume

• Sales or revenue growth

• Specific return on investment (ROI)

Marketing performance depends on competition, industry conditions, budgets, platform policies, and algorithm changes beyond our control.

4. Payment Terms

• Services are billed monthly in advance unless otherwise agreed in writing.

• All payments are non-refundable.

• Late payments may result in suspension or termination of services.

• Client agrees not to initiate chargebacks without first contacting Primo DM in good faith to resolve any dispute.

• Client remains responsible for all fees incurred prior to termination.

If payment is not received, Primo DM reserves the right to pause campaigns, disable hosting, remove access to automation systems, or suspend services until payment is made.

5. Minimum Commitment (If Applicable)

Recurring marketing services may require a minimum 3-month commitment unless otherwise agreed in writing.

If a minimum term applies, Client remains financially responsible for the full minimum term.

6. Termination & 30-Day Cancellation Notice

Either party may terminate services by providing at least thirty (30) days written notice to the other party.

Cancellation requests must be submitted in writing via email to Primo DM’s official business email address.

The 30-day notice period begins on the date written notice is received.

Client remains responsible for:

• All fees due during the 30-day notice period

• Any outstanding balances

• Services rendered prior to termination

No refunds will be issued for partial billing periods.

If Client fails to provide 30 days written notice, billing will continue until the notice requirement has been satisfied.

Upon termination:

• Access to proprietary systems, automation platforms, hosting, AI systems, and CRM accounts managed by Primo DM may be revoked.

• Ongoing campaigns may be paused or permanently discontinued.

• Primo DM is not responsible for performance declines following termination.

7. Intellectual Property

• Client owns final deliverables after full payment.

• Primo DM retains ownership of proprietary systems, frameworks, automation processes, templates, and internal strategies.

• AI systems, automation workflows, and marketing frameworks remain the intellectual property of Primo DM unless otherwise agreed in writing.

8. Third-Party Platforms

Primo DM may utilize third-party platforms including, but not limited to:

• Google

• Meta (Facebook/Instagram)

• CRM software

• Hosting providers

• Automation tools

Primo DM is not responsible for:

• Platform outages

• Account suspensions

• Algorithm changes

• Ad disapprovals

• Policy updates

Client is responsible for complying with all third-party platform rules and policies.

9. Limitation of Liability

To the maximum extent permitted by law, Primo DM shall not be liable for:

• Lost profits

• Business interruption

• Data loss

• Indirect, incidental, or consequential damages

Total liability shall not exceed the amount paid to Primo DM within the thirty (30) days preceding the claim.

10. Indemnification

Client agrees to indemnify and hold harmless Primo DM from any claims, damages, liabilities, or legal fees arising from:

• Client-provided content

• False advertising claims

• Regulatory violations

• Illegal or unethical business practices

11. Dispute Resolution & Arbitration

Any dispute arising from these Terms shall be resolved through binding arbitration in the State of California.

Client agrees to waive the right to participate in class action lawsuits.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California.

13. Modifications

Primo DM reserves the right to update these Terms at any time. Continued use of services constitutes acceptance of the revised Terms.

14. Contact Information

Primo DM
Email: digitalmarketingprimo@gmail.com
Website: https://primodm.com